Accommodations & Policies

Choose from luxury suites, cottages, junior suites, and guest rooms. We have accommodations at Highland Haven Creekside Inn for every type of occasion. The luxury suites offer features that include Jacuzzi tubs, private hot tubs, flickering fireplaces, luxurious king beds, fluffy bathrobes, and remarkable views in a mountain modern style. In each room, you will find thoughtful touches and meticulous attention to detail. Ask the staff about our romance packages. You will find information about our breakfast and happy hour as well as our deposit, cancellation and pet policies listed below.

COVID-19 Information

    Common Indoor Areas - Main Office & Boutique

    • Guidelines for common indoor areas: Vaxed? No Mask    Not Vaxed? Please Mask
    • Guests have the option to come inside our Main Office to check-in or can opt for a contactless check-in
    • Our boutique is open for all guests.

    As this is an evolving situation please be understanding that our cancellation policies will continue to fluctuate as travel restrictions do. If you are unable to travel at this time, we do hope that you will consider rescheduling your stay for a later date. We would still love to have you as our guests! For more information about Jefferson County community restrictions click here.

    We look forward to hosting your mountain getaway!

    Wishing you health & happiness,

    Your Highland Haven Staff

    If you have any questions or concerns please call us at 303.674.3577 or email us at info@highlandhaven.com

    Breakfast

     

    During this unprecedented time we have adapted our breakfast so that it is both safe and enjoyable. Breakfast will be delivered to your room daily in sealed hospitality boxes. At check-in you will select a delivery time between 8a-10a and be able to enjoy breakfast in bed, on the couch, on your private patio/deck, or down by the creek if you like. Each box will include a signature McHaven breakfast sandwich, breakfast burrito, egg casserole or egg cup muffin (v & gf options available), a daily baked sweet variety & whole fruit. You have the option to add waffles (complimentary) and/or mimosas to your delivery (pricing below). Each room is equipped with a coffee maker (or tea) to make a hot cup in the morning. All rooms also have a refrigerator if you would like to bring any of your own morning treats as well.

    We are pleased to offer Demi & Large Mimosa packages that can be added on to your breakfast delivery either at the time of booking or at check-in.

    $18 Demi  | $30 Large

    Please let us know of any dietary restrictions at booking or at check-in, we are happy to accommodate all dietary limitations.

    Happy Hour

     

    Happy Hour is served on our front patio by the firepit *weather dependent*. We encourage guests to enjoy their beverages under the spruces & along the creek at the several charming seating areas throughout our property (weather permitting). Guests can purchase a petite charcuterie plate to go with your drinks for $15 ea (pre-order required).

    Pet Policy

    We love to host four-legged friends, our Creekside Cottages 1 & 2 and Hillside Cottages 1 & 2 are the only pet-friendly rooms on the property. Please let us know ahead of time if your pup will be joining you!

    $35 pet fee per night

    Deposit Policy

    Reservations made for stays up to four nights require the first night (plus taxes) as a deposit. Reservations made for visits longer than five nights require a 50% deposit at the time of booking.

    Cancellation Policy

    ALL CANCELLATIONS are subject to a $20 processing fee.

    Any reservations made for stays on or after June 1, 2021 will have a 1 week cancellation policy, guests have up until 1 week before their stay to cancel with only a $20 processing fee. If you cancel within 1 week of arrival we will keep the full amount of the deposit.

    Any NON-REFUNDABLE RATE reservations made for stays on or after June 1, 2021 cannot be refunded if canceled; they can be rescheduled with a $100 penalty fee. Total stay will be charged on the credit card at time of booking.

    We will continue to update these policies as we see fit.

    Complimentary wireless access is available throughout the property.